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Overview of the aggregate Google Rich Snippet - error viewing account

I have successfully implemented Google Rich Snippets on my web pages. But when I tried to use the overview fragments of the fragment, it gives me the following error: "If the account is indicated in the overview of the review, the page should contain reviews. Otherwise, you can use the votes"

I have reviews on my page, but why does Google say something like this.

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I copied the recommendations from Schema.org/AggregateRating and got the same error. If you have not already done so, try changing itemprop to "ratingCount" instead of "reviewCount" for example:

div itemprop="aggregateRating" itemscope="" itemtype="http://schema.org/AggregateRating"> <meta itemprop="ratingValue" content="3.5"><meta itemprop="ratingCount" content="5"> </div>

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,

<div itemprop="reviewRating" itemscope itemtype="http://schema.org/Rating">

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